No — Trimlight HQ manufactures the system but doesn’t handle installation, support, or repair. Those services are exclusively provided by your local authorized dealer. For Middle Tennessee, that’s Northpoint Trimlight. We’re an independent business and are responsible for every install we complete from Franklin out to the edges of our 52-zip service area. Trimlight HQ supplies us replacement product for any manufacturer-defect warranty claims, and we install/coordinate the repair on-site. Warranty does not cover network connectivity issues, mobile app misuse, improper programming, or general app-functionality questions — those are usually a quick fix when you call us, but they’re not warranty claims.